Business Continuity at BAeHAL

Customer Concern

We understand the impact of our operational disruption on our customers business. Information security and process continuity are the main drivers for our business strategies. The emphasis is on ensuring these critical activities go on, irrespective of the magnitude and duration of any disaster. The Disaster recovery plan focuses on ensuring that the customer does not suffer financial or other losses, due to natural or man- made disasters.

Business Continuity Plan (BCP)

The BCP Manager works with the customer representative to implement the mutually agreed BCP. The plan may provide for recovery either at the same location or at the alternate location. Allocation of resources are made for recovery action, at the alternate location. Team members are specifically designated for each activity of the recovery process. Special equipment required for BCP operations are provisioned. Periodic back up and storing of software & data is undertaken at an alternate site.The Disaster Recovery Plan (DRP) teams have been consecuted.

The BCP addresses the safety issues of employees. Employees are periodically provided with training & drills on evacuation, fire fighting and first aid.

BAeHAL also addresses Intellectual Property Rights (IPR) and customer-provided data protection.

Periodic Audit

BAeHAL conducts periodic audits on robustness of the BCP and disruption resilience. Senior management is committed to providing reliable and effective Business continuity to all customers by periodic perusal of audit reports.

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